"Joyce and I would like to take this time to express our gratitude for a job well done. We noticed right off that you were committed to your job. You were determined beyond compare. When we tired during the months, you picked us up by offering another open house that was full of goodies to eat and clever marketing products to help sell our home. The water bottles and chocolate bars covered with images of our home were cool.
You helped out with the whole process because we haven't been involved in selling or buying a home for over 34 years. You made the process easy to understand with informative sessions and appropriate time lines to keep us organized. When we received a solid offer you helped us through the steps and kept things tight till the end.
...after finding willing buyers your mission was incomplete. You had to help us find our new home. And we didn't have too much time. Luckily, you kept us informed from time to time about homes on the market in the two areas we preferred. So, when it came time to find something suitable, it materialized quickly."